SHIPPING
All items are made to order. Please allow 4–6 weeks for production, plus delivery time within Jordan.
Currently, we ship only within Jordan. International delivery will be offered in the future.
You will receive email updates on the following stages: order confirmation, order accepted to be made, order is ready to be delivered. We usually use secure third party delivery services in Amman and throughout Jordan.
PRODUCT
We offer lab-grown diamonds and moissanites, both ethically sourced and sustainable. It is very important for us.
For most of our designs, you can choose from 10K, 14K, or 18K gold in yellow or white gold. If you want an item in rose gold, contact us via email.
No. Each piece is handcrafted upon order to ensure quality and precise fit. We want you to enjoy wearing our pieces and we understand how important your order is.
Due to the custom nature of our jewelry, returns and exchanges are not accepted unless the item is damaged or incorrect. We check each item on every stage of the process, and make additional photos and videos before delivering it to you.
Lab-grown diamonds and moissanite certificates are available upon request. IGI certification needs another 2 weeks and it’s a paid option. Contact us for details.
Yes! All our pieces come in lovely Fiore & Luce signature gift boxes.
We recommend visiting our Ring Size Guide or having your size professionally measured before placing an order.
PAYMENT
We accept Visa, Mastercard, and other secure payment options through payment gateways. Cash or Cliq are also available.
Yes. We use SSL encryption and secure checkout via PCI-compliant providers.
Your order is processed within 1–2 business days after payment is received.
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WHOLESALE
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Aliquam vel sapien quis augue tempor gravida quis ut lorem. In maximus ut lacus et maximus. Duis quis elit ultricies, pharetra ligula vel, ultricies mi. Phasellus eget lacus vel erat placerat fermentum. Proin pharetra quam ut pellentesque bibendum. Fusce rhoncus leo at justo gravida, mattis tempus orci ornare. Sed auctor ornare turpis quis tempor.
Aliquam vel sapien quis augue tempor gravida quis ut lorem. In maximus ut lacus et maximus. Duis quis elit ultricies, pharetra ligula vel, ultricies mi. Phasellus eget lacus vel erat placerat fermentum. Proin pharetra quam ut pellentesque bibendum. Fusce rhoncus leo at justo gravida, mattis tempus orci ornare. Sed auctor ornare turpis quis tempor.
AFFILIATE PROGRAM
Yes! You can earn commissions by sharing Fiore & Luce products through your platform. Details will be available on our Affiliate Program page soon.
Sign up via the Affiliate Program page and receive a custom link to share with your audience. It’s amazing to share something people will definitely love.
REFERRAL PROGRAM
Yes, we’re launching a Referral Program where both you and your friend can enjoy special discounts. Stay tuned for details.
Once live, you will be able to send a referral link to friends. When they make a purchase, both parties receive a benefit.
GIFT CARDS
Yes, as we think it’s an awesome option to share love with your loved ones! You can purchase digital gift cards, available in various denominations.
Yes, gift cards can be applied to any product on our website.
Select the amount, enter the recipient’s email, and we’ll deliver the gift card directly to their inbox. We can also send you a physical gift card – please contact us via email.
Fiore & Luce gift cards are valid for 6 months from the date of purchase. Be sure to redeem them within this period to enjoy our handcrafted gold jewelry. If there’s a trouble with the gift code, please contact us via email.